Our daily rates are calculated in twenty-four hour periods from your pick up time (we allow a one hour grace period). If the vehicle is returned more than one hour after your pick up time then an additional days hire will be charged.
At the end of the reservation process a booking number be provided and you will receive a Vehicle Booking Confirmation via email. This email will also contain the details of your reservation and collection procedure for your nominated collection point.
A valid credit card is required for security on all reservations. Please be aware that debit cards are not a credit card and we cannot accept debit cards for the vehicle bond or as security on a reservation.
Drivers visiting from overseas can drive on their overseas license for one year from entering New Zealand providing that it is a valid, full license in English. If the license is not in English, they must have an official translation or an International Driving Permit. An official translation can be obtained from the authority that issued their overseas license. The client's original, valid license must also be carried along with either the translation or the International Driving Permit at all times.
Extending the rental duration is possible at time of pick up or by contacting the branch during the rental period itself. The extension is subject to vehicle availability and extra payment. It is often difficult to extend rentals during peak periods. Please ensure you are aware of this to avoid disappointment.
Yes. All vehicles are supplied with a full tank of fuel at the commencement of the hire period and should be returned with a full tank. Should the vehicle be returned not full of fuel, the cost of the fuel and a re-fuelling fee of NZ$30.00 will be charged to your contract.